Returns & Exchanges
At Primal Harvest, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, we offer a 30-day window for hassle-free returns and size exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Package Your Items
Place the unworn garments with original tags attached into the original eco-friendly packaging and securely attach the shipping label to the outside.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.